jili58.com Privacy Policy

1. Who We Are

jili58.com ("the Platform", "we", "us", "our") is an online casino and gaming platform operated for the benefit of Filipino players. Our platform is accessible at jili58com.org and provides a range of online casino games, including slots, bingo, live dealer games, and other gaming products.

For the purposes of this Privacy Policy, jili58.com acts as the data controller in respect of the personal data of registered players and visitors to the platform. As data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring that such processing complies with applicable law.

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer using the details provided in Section 15 of this Policy.

2. Personal Data We Collect

jili58.com collects the following categories of personal data from players and platform visitors:

Identity & Contact Data:

• Full legal name (as it appears on your government-issued Philippine ID)
• Date of birth
• Philippine mobile number
• Email address
• Residential address (province, city/municipality)
• Government-issued ID type and number (e.g., PhilSys ID, passport, driver's licence, UMID, SSS/GSIS ID)

Financial Data:

• GCash or PayMaya account number (mobile number)
• Bank account details (bank name, account number) for withdrawal processing
• Debit card details (card number, expiry — stored in tokenised form only)
• Transaction history (deposits, withdrawals, wagers, winnings)

Technical & Usage Data:

• IP address and approximate geolocation (province/city level)
• Device type, operating system, and browser information
• Session duration, pages visited, and features used
• Login timestamps and frequency
• Game history and wagering patterns

Communications Data:

• Records of live chat conversations with our support team
• Email correspondence with jili58.com
• Responses to surveys, promotions, or feedback requests

3. How We Collect Your Data

jili58.com collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the platform, via cookies, web beacons, server logs, and similar tracking technologies (see Section 7).
• Third-party sources: Identity verification data from KYC service providers; payment confirmation data from GCash, PayMaya, and banking partners; fraud prevention data from third-party risk management services.

We only collect personal data that is necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal information (such as health data, religious beliefs, or political opinions) unless specifically required by law or with your explicit consent.

4. How We Use Your Personal Data

jili58.com uses your personal data for the following purposes:

• Account management: To register and maintain your jili58.com account, verify your identity, and manage your account settings and preferences.
• Service delivery: To provide access to games, process deposits and withdrawals, credit bonuses, and deliver the core gaming experience.
• KYC & regulatory compliance: To verify your age (21+ requirement), identity, and eligibility to use the platform, in compliance with PAGCOR guidelines and applicable Philippine law.
• Anti-money laundering (AML): To monitor transactions for suspicious activity and comply with AML obligations under Philippine law, including the Anti-Money Laundering Act (AMLA) and its amendments.
• Fraud prevention & security: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, and other prohibited conduct.
• Customer support: To respond to your queries, resolve disputes, and provide assistance via live chat and email.
• Responsible gaming: To monitor gaming patterns, enforce deposit and loss limits, process self-exclusion requests, and identify players who may be at risk of problem gambling.
• Marketing & promotions: To send you information about jili58.com promotions, bonuses, and new games — but only where you have consented to receive such communications. You may withdraw consent at any time.
• Platform improvement: To analyse usage patterns, conduct A/B testing, and improve the platform's features, performance, and user experience.
• Legal obligations: To comply with court orders, regulatory directives, and requests from law enforcement authorities.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), jili58.com processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you (i.e., to provide the gaming services you have registered for), including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine law, including KYC/AML obligations, PAGCOR regulatory requirements, and responses to lawful authority requests.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and platform improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where we have obtained your prior consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

jili58.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:

• Payment processors: GCash, PayMaya, and banking partners receive the minimum data necessary to process your deposits and withdrawals.
• KYC & identity verification providers: Third-party KYC service providers receive identity documents and data to verify your eligibility to use the platform.
• Game providers: Licensed game studios may receive anonymised or pseudonymised gameplay data for game performance monitoring and RNG certification purposes.
• Fraud prevention & AML services: Risk management and AML compliance providers receive transaction and behavioural data to support fraud detection and regulatory compliance.
• Legal & regulatory authorities: We will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or courts where required by applicable Philippine law or a valid legal order.
• Professional advisers: Lawyers, auditors, and accountants engaged by jili58.com may access personal data on a need-to-know basis, subject to confidentiality obligations.

All third parties with whom we share personal data are required to process such data in accordance with applicable data protection law and our data processing agreements.

7. Cookies & Tracking Technologies

jili58.com uses cookies and similar tracking technologies to operate the platform, improve your experience, and analyse usage patterns. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences (e.g., language, game settings) to personalise your experience. These are enabled by default but can be disabled.
• Analytics cookies: Collect anonymised data about how players use the platform (pages visited, session duration, error reports) to help us improve the service. These require your consent.
• Marketing cookies: Track your activity to deliver relevant promotional content. These require your explicit consent and can be withdrawn at any time via your account settings.

You can manage your cookie preferences at any time through your browser settings or the jili58.com cookie preference centre. Note that disabling strictly necessary cookies will affect platform functionality.

8. Data Retention

jili58.com retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA record-keeping obligations.
• KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Support communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for dispute resolution.
• Marketing data: Retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

9. Data Security

jili58.com implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• Encryption: All data transmitted between your device and jili58.com is encrypted using TLS 1.2 or higher. Sensitive data at rest (including financial data) is encrypted using AES-256.
• Access controls: Access to personal data is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data undergo data protection training.
• Two-factor authentication (2FA): Available for all player accounts and mandatory for administrative access to platform systems.
• Regular security audits: The platform undergoes regular penetration testing and security audits by independent third-party security firms.
• Incident response: jili58.com maintains a data breach response plan. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required by RA 10173.

While we take all reasonable steps to protect your data, no electronic system is completely immune to security risks. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorised access.

10. Your Data Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by jili58.com:

• Right to be informed: The right to know what personal data we hold about you and how it is being used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations and legitimate interests.
• Right to object: The right to object to processing of your personal data for marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11. Children's Privacy

jili58.com is strictly an adult platform. In compliance with PAGCOR regulations, the minimum age to register and use jili58.com is 21 years. We do not knowingly collect personal data from persons under 21 years of age.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the data, and report the matter to the appropriate authorities where required by law.

If you are a parent or guardian and believe that a minor has registered on jili58.com using your details or otherwise, please contact us immediately at the details provided in Section 15 so that we can take prompt action.

12. International Data Transfers

jili58.com primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines (for example, cloud infrastructure providers or international game studios), we ensure that such transfers are subject to appropriate safeguards, including:

• Data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission.
• Transfers only to jurisdictions that provide an adequate level of data protection as recognised by the NPC.
• Technical and organisational measures to protect data during transfer and processing.

By registering on jili58.com, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

13. Third-Party Links

The jili58.com platform may contain links to third-party websites or services (for example, payment provider portals). This Privacy Policy applies only to jili58.com and does not cover the data practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

jili58.com is not responsible for the privacy practices or content of third-party websites, even where a link to such a site is provided on our platform.

14. Updates to This Privacy Policy

jili58.com reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players via the contact details on file or by posting a prominent notice on the platform at least seven (7) days before the changes take effect.

The current version of this Privacy Policy, together with its effective date, is always available on this page. We encourage you to review this Policy periodically. Your continued use of jili58.com following any update constitutes your acceptance of the revised Policy.

15. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 on the jili58.com platform
• FAQ: jili58.com FAQ

For complaints that cannot be resolved directly with jili58.com, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC can be reached through its official government channels.